Privacy Policy

Privacy Policy
Information We Collect
To deliver a safe, tailored shopping experience for your smart devices (Smartwatch, Surveillance Camera, Smartwatch Charging Cable) and ensure order accuracy, we collect personal information in strict compliance with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs):
  • Contact & Shipping Details: Full name, email address, phone number, and shipping address (including access notes for bulky items like Surveillance Cameras, e.g., “delivery to front door”). This enables timely delivery and critical updates (e.g., shipping confirmations for Charging Cables, delivery windows for Smartwatches).
  • Payment Information: Processed exclusively through secure third-party gateways (Visa, Mastercard, PayPal, Apple Pay). We never store full credit card numbers, CVV codes, or sensitive financial data—your payment details are protected by end-to-end encryption and PCI DSS compliance.
  • Product-Specific Data:
  • For Smartwatches: Voluntarily provided details like device compatibility (e.g., “iOS vs. Android”), usage needs (e.g., “fitness tracking vs. basic notifications”), and wrist size (for band fit recommendations).
  • For Surveillance Cameras: Installation location (e.g., “indoor living room vs. outdoor backyard”) and connectivity preferences (e.g., “Wi-Fi vs. wired”)—we never collect, store, or access footage from your Surveillance Camera (all footage stays on your local device or secure cloud account).
  • For Charging Cables: Smartwatch brand/model (e.g., “Apple Watch Series 9 vs. Samsung Galaxy Watch 6”) to ensure compatibility.
  • Website Usage Data: Browsing activity (e.g., views of Smartwatch battery life specs, Surveillance Camera resolution) and cookie data (to save preferred product types for future visits). Cookies are optional—see “Your Privacy Choices” for opt-out details.
How We Use Your Information
Your data is used solely for legitimate, transparent purposes tied to your smart device purchase—no unapproved use:
  1. Order Fulfillment: Process, pack, and ship items; share user guides (for Smartwatch setup, Surveillance Camera installation) and tracking links via email.
  1. Customer Support: Respond to inquiries (e.g., Smartwatch pairing issues, Surveillance Camera connectivity problems, Charging Cable compatibility questions) and resolve defects via profile-toyed-2j@icloud.com.
  1. Personalized Updates: Send tech-related news (e.g., new fitness-focused Smartwatches, weatherproof Surveillance Cameras, fast-charging Charging Cables) only if you opt in—unsubscribe anytime via email links.
  1. Legal Compliance: Maintain order records for tax purposes, adhere to Australian tech safety standards (e.g., CE-certified Smartwatches, privacy-compliant Surveillance Cameras), and comply with consumer protection laws.
Data Security
We prioritize protecting your sensitive information—especially data tied to smart device usage—with industry-leading measures:
  • All data transmitted between your device and our platform is encrypted via SSL/TLS protocols (indicated by “https://” and the browser padlock icon).
  • Personal data is stored on Australian-based, password-protected servers with firewalls and regular security audits—only authorized team members (trained in APPs and data privacy) can access necessary details (e.g., delivery addresses for Surveillance Cameras).
  • Third-party partners (payment processors, Australian carriers like Australia Post, CouriersPlease) are contractually bound to keep your data confidential, comply with the Privacy Act 1988, and only use it to fulfill their service (e.g., delivering a Smartwatch).
Your Data Rights (Under APPs)
You have legally protected rights regarding your personal information, which we facilitate free of charge:
  • Access: Request a copy of all data we hold about you (e.g., Smartwatch order details, saved device model for Charging Cables).
  • Correction: Update inaccurate information (e.g., a changed shipping address for Surveillance Cameras).
  • Deletion: Request permanent removal of your data (we retain minimal records only for tax/legal compliance, such as order invoices).
  • Restriction: Ask us to limit data use (e.g., pause promotional emails while keeping order updates active).
  • Complaint: Lodge a privacy-related complaint via email—we investigate and respond within 30 days (per APP 13).
To exercise these rights, email our support team at profile-toyed-2j@icloud.com—we may ask for proof of identity to protect your privacy.